All orders are shipped via USPS. Please allow approximately 2-7 business days for delivery within the USA.
Returns & Exchanges
If you need to return something for any reason you have 14 days after receipt of goods to make a request to us via email firstname.lastname@example.org for a return.
Once your return has been approved you will have a further 14 days to return the goods to us for merchandise credit or exchange.
Style by Steffi cannot and will not accept the following returns:
- Any item requested for return outside the 14 day time frame
- Items that have been worn
- Any product deemed by Style by Steffi to be non re-sell able
Where possible, we will offer to replace items deemed faulty.
- Exchange of goods is subject to availability.
- You will receive a full refund for the item if it cannot be replaced.
- Please use protective outer packaging when returning.
- A refund will be issued to the original payment method used for the purchase within 14 working days of receipt of the return. This refund will include the full value of the items returned, including the relevant taxes, but excluding shipping or return courier costs.